My Diary

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You cannot learn to swim by reading a book. You have to get into the water.

Before giving constructive criticism, consider the audience.

If they’re potentially defensive, affirm one of their strengths first: it makes them more receptive to admitting weaknesses in other areas.

If they’re open (or anxious), go straight to the bad news.

When people disappoint us, it’s not due to their actions. It’s because their actions fell short of our expectations.

You can’t control what people do, but you can choose not to let their actions drive your emotions.

Be clearer about your expectations—or set more realistic ones.

Don’t just ask whether you’re proud of what you’ve achieved.

Ask whether you’re proud of how you’ve achieved it.

The ends don’t justify the means. The means are the measure of your character. You reveal your values in the way you pursue your goals.